How to recover WhatsApp messages

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The more we use WhatsApp in our daily communications, the more chance there is that we are storing crucial information in those chats. It could be something mundane like a doctor’s appointment time, or something serious like an agreement to buy a -value item or proof of a debt from someone. It could even be chats from a now-deceased loved one that you definitely don’t want to lose. Whatever it is, if you accidentally delete any of it, you need to be able to recover those WhatsApp messages. Here’s how to do it.

Read more: How to use WhatsApp — a step-by-step beginner’s guide

ANSWER

The answer to recovering WhatsApp messages is a bit of a drastic one, but the only effective method nonetheless. You have to uninstall WhatsApp from your phone, reinstall it, then restore all of your messaging history from a backup. Assuming you haven’t backed up after deleting the crucial messages, WhatsApp will reload all your messages including the deleted ones.


JUMP TO KEY SECTIONS

  • How to recover deleted messages on Android
  • How to recover deleted messages on iPhone

Note: Before proceeding, remember that if you delete a message — and then back up your archive — those deleted messages will then be wiped in that backup. At that point, the messages will be unrecoverable. So if you have deleted a message you need to recover, make sure any automated backups are immediately canceled — and don’t back up anything manually!

How to recover deleted messages on Android

First, delete WhatsApp from your phone, then reinstall it. You will have to do the whole setup again with your phone number and verify the number. You also need to have your two-step authentication number ready, in case you had that set up with the previous installation.

whatsapp android verify phone number

Once you have verified your number, it will tell you if it has detected a backup on Google Drive. If it has, it will invite you to restore it. If you tap SKIP, bear in mind that you will then not be able to restore from Google Drive without uninstalling and reinstalling again. But you can select SKIP if you intend to restore from a backup. More on that in the next section.

whatsapp android gdrive archive detected1

Your backup will now be downloaded to your phone and restored. How long it takes will depend on the size of your archive and the speed of your internet connection.

whatsapp android restoring messages

Once the backup has been completed, you’ll be asked to fill in your display name and enter your two-factor authentication code again. Then your messages will appear on the screen.

Restoring from a backup

If instead, you have backed up your WhatsApp archive to your device’s storage, or an SD card, this is how you can restore it.

Use a file manager such as Google Files to access your phone’s internal storage. Find the WhatsApp folder — the location varies from device to device, so you may have to do a bit of hunting. When you find the folder, go to Databases and you should see a file named like this. The name of your file will vary slightly.

whatsapp internal storage files

Change the name of it so it has the word BACKUP in it, so msgstore_BACKUP.db.crypt14. Find the file in that folder that you want to restore (likely the most recently dated one) and change the name of it to the previous file. In this case, it would be msgstore.db.crypt14.

Now uninstall WhatsApp, reinstall it, and go through the initial setup again. When it comes time to restore a backup, since there’s no Google Drive backup to detect, it will detect the storage version instead.

Restoring from an earlier backup

If you have more than one backup stored on storage or SD card, you can opt to leap-frog over the most recent backup and an earlier one instead.

The method here is virtually identical to the previous method, except each file in the Databases section will have a date attached, such as msgstore-YYYY-MM-DD.1.db.crypt14. Earlier backups may have crypt13 or crypt12 at the end, but you shouldn’t change this number.

All you need to do is select the one you want to restore and remove the date so it is renamed, in this case, msgstore.1.db.crypt14. But before you do that, make sure the file that already has that name has BACKUP added to the name. You obviously can’t have two files with the same name.

Now go through the reinstallation process of WhatsApp, and select Restore.

How to recover deleted messages on iPhone

whatsapp ios backup

Since an iPhone doesn’t support SD cards or restoring from storage, the only way is through an iCloud backup. In many ways, this simplifies the whole process.

It is the same as restoring an Android phone from Google Drive. Uninstall and reinstall WhatsApp on the iPhone. Set up and verify your number again. Select Restore and it will detect your iCloud backup, where you can then get everything reset.


Read more: How to find and change your WhatsApp phone number

FAQs

Can I restore WhatsApp messages from Android to iPhone?

There is currently no official method from WhatsApp, but there are many third-party apps online that claim to be able to do it. Android Authority cannot verify if these claims are true, therefore we cannot endorse any of them.

Can I restore WhatsApp messages from Google Drive to iPhone?

There is no official method from WhatsApp, as Google Drive-based WhatsApp backups are incompatible with iOS devices. Again though, there are many third-party apps that claim to be able to do it. Take these claims with a pinch of salt though.

Can I recover WhatsApp messages without a backup?

You need to have a backup of some description. WhatsApp doesn’t keep copies of your messages on their servers because of end-to-end encryption. Plus, from a cost point of view, it’s cheaper to leverage Google Drive or iCloud as backup options. If you haven’t backed up to the cloud, then you’ll need to have a backup in your internal storage or SD card. But this only applies to Android devices.



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